Caysan D.

5+ years of Core Supply Chain experience, Below is a list of initiatives and responsibilities that I have undertaken in my earlier roles Part of a 3 member team responsible for handling all export order management (work with customers on billing/service agreements, reviews T&C’s, project management, customer service, order entry and assists with service/warranty issues)  Led initiatives to improve accuracy in capturing data in the ERP system and reducing order entry time  Improved ‘On time delivery’ to customers in North America  Identifying improvement opportunities along with the respective process managers and facilitating launch of projects around these opportunities  Using Lean and six sigma methodology to improve and optimize processes  Providing High Quality Business analytics support to Management team  Training and mentoring new recruits in lean and six sigma and updating the training handbooks